An introduction to SaaS: the benefits of having software as a service

December 14, 2021

SaaS – or Software as Service – is a software licensing practice that’s more and more common with every year, as it offers many benefits to the software industry, offering growth opportunities and better user experience standards.

But what exactly is SaaS and what are its implications, benefits, and challenges? In this article, you’ll find out exactly what Software as a Service concept is and how your company can benefit from it!

What is SaaS?

SaaS software is often alternatively called web-based software, as most SaaS applications don’t require any additional hardware or software to install and use – just a connection to the Internet. This makes SaaS software extremely approachable for customers, as they don’t need the technical know-how usually required to operate traditional software.

In a SaaS architecture, all users share a single platform on which all the necessary applications can be accessed. This unification of software makes it much easier to control, maintain, and update software, as developers don’t have to spend time and resources on handling multiple versions of their applications.

This approach offers superior efficiency, as every client gains access to exactly the same software and doesn’t require their own, individual version.


The benefits of SaaS – scalability, affordability, and fast deployment

The main benefits of SaaS is its flexibility – with no extra hardware and software required for clients to start using an application, our software can be designed to serve a variety of industries and company types, with all of them operating on a unified platform. This also reduces initial investment costs and reduces the deployment phase from a couple of months to a couple of hours.

SaaS also gives a constant access to updates and bugfixes, which can be automatically downloaded and installed without any user input. You don’t need a separate team working on a specific piece of software for every client, but one team that’ll be able to introduce improvements to everyone at the same time.

When need for expansion arises, you can easily scale this single platform, instead of having to work separately with every client. This also lowers the potential downtime period, necessary to implement the changes, or even removes it altogether.


What are the challenges of Software as a Service applications?

As with every modern concept, with countless benefits also come some limitations. The most common challenge of SaaS software is directly connected to its idea of unification – if something bad happens to the main platform, such as a data breach or service disruption, it might influence all of your customers. SaaS apps require well-thought-out security measures to avoid such situations at all cost.

It also disables the customer’s control over their software version – if you add any changes that the customers do not want, they won’t be able to simply stay at an older software version, as it’ll automatically update. Finally, using SaaS software makes it more difficult for clients to switch service providers, since all of their functionality depends on a single company.

As you can see, SaaS can be an extremely beneficial opportunity when applied with care and sensibility. SaaS applications are accessible, flexible, and easily scalable – and most can be easily customized by the customer to better personalize its functionality. When utilized properly, SaaS is a brilliant solution for developers and customers alike.